HR Business Partner
Join a stimulating and fast-paced environment in which you’ll never be bored. Have ownership and do meaningful work. A warp-speed pace that ensures no opportunity for boredom and a team that’s got-your-back that builds and creates together and 100% paid medical benefits. Looking for an HR Manager who is a strategic business partner.

We are looking for a organized self-starter HR Manager to serve as a consultant and partner. Our client is dedicated to providing the best in the world technical support and customer service to their partners and legacy subscribers. The person who will thrive in this role has a growth mindset with a passion for interacting with and understanding employees at all levels. They know building strong, lasting relationships is key to success in influencing decision making and changes. They thrive in fast-paced, dynamic environments. Ambiguity doesn’t scare them and they know how to keep things fun!

 

Roles & Responsibilities:

  • Provide HR programmatic support, thought partnership, and coaching to all levels of the Customer Support organization.
  • Be a trusted advisor to managers, and individual team members to help them deliver their best work every single day and coach on a variety of people issues.
  • Provide HR guidance and support in the areas of performance management, employee relations, development and coaching, and organizational development. Play a key role in assisting with performance concerns, conduct issues, and disciplinary actions.
  • Proactively assess team and manager development needs, make recommendations, and implement appropriate solutions. Monitor the "pulse" of the employees to ensure a high level of employee engagement.
  • Solve problems and get to the root cause of any issue. Design and implement solutions that cut across multiple disciplines, even those beyond people and organizational solutions.
  • Develop people strategies and design approaches for diagnosing and enhancing organizational effectiveness and employee satisfaction.
  • Integrate and partner with HR colleagues in the Recruiting, Learning & Development, Compensation, Legal, and HR Operations teams to implement solutions and help scale the business.

Required Skills and Experience:

  • 5+ years’ relevant experience in an HR role
  • Able to balance multiple time-sensitive deliverables and effectively prioritize, organize, and manage time
  • Proven employee relations experience, with the ability to manage delicate situations with fairness and appropriate outcomes
  • Strong client-service focus and ability to build and manage relationships across different levels and functions
  • Proactive and results-oriented with strong attention to detail and excellent follow-through
  • Commitment to excellence and high level of integrity; ability to exercise strict confidentiality and sound judgement
  • Prior experience supporting hourly employee client groups (call center environments) is a plus
  • Experience learning and thriving in a constantly changing environment

 

About Versique

Versique is a high-performance recruiting firm based in Minneapolis, MN specializing in interim solutions, direct hire, and executive leadership search. We believe people are the ultimate business advantage. Our experienced functional recruiting teams work within a variety of areas of expertise (HR, Finance & Accounting, Demand Generation, IT, and Engineering) and broad industries (Healthcare, Banking, Consumer Packaged Goods, Manufacturing, Private Equity, and Family-Owned). Voted as a “Star Tribune Best Places to Work” three years in a row by our employees, Versique is one of the largest and fastest growing staffing and recruiting firms in the Midwest. The Versique brand represents a powerful combination of “versatile” and “unique” as it hints at the concept of “search” in its pronunciation: ver-seek.

Versique is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, or veteran status, among other factors.

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