Lead IT Application Architect (ID:42093)
This Lead IT Applications Architect will lead a group of Commerce IT Application Analysts in supporting and enhancing commerce sites, customer contact center applications, product master data management, and order management systems. This is a remote-OK role!
The Lead IT Applications Commerce Architect is responsible for providing transformational leadership and expertise in Commerce, architecting and designing new business solutions that move the business forward, defining and enforcing architecture standards, and leading a sub-team of applications analysts and architects.

This individual will lead a group of Commerce IT Application Analysts in supporting and enhancing  commerce sites, customer contact center applications, product master data management, and order management systems.

This position will be at the center of helping evaluate, determine, and implement our new commerce and contact center technology stack. This is your chance to be an instrumental resource to helping a top US retailer modernize and expand its already extensive commerce capabilities!

  • Lead a team of application analysts and architects that research, architect and design major business functions and new technology implementations.
  • Develop, maintain, and communicate the applications roadmap to align with business needs.
  • Manage and develop enterprise architecture.
  • Establish working relationships with functional departments, IT peers, and key stakeholders to ensure proper implementation of business improvement initiatives.
  • Manage and enhance existing vendor and key partner relationships.
  • Support new vendor selection and analysis based on fit within the enterprise architecture.
  • Apply full life-cycle methodologies to projects and change control.
  • Create, modify, and ensure the completion of required documentation using company and department standards.
  • Apply technical and analytical skills to determine application system setup, configuration, and enhancement requirements meet business needs.
  • Define and enforce enterprise architecture standards, procedures, documentation, and policies.
  • Perform on-call application support as necessary.
  • Assist the Director of Enterprise Applications in implementing department goals, objectives, policies, and procedures.
  • Cultivate a culture of teamwork, empowerment, professional development, and continuous improvement with a goal-oriented mindset toward driving projects to completion.
  • Plan, direct, coordinate and review the work of the applications sub-team.
  • Provide feedback, implement corrective action, and conduct performance reviews for direct reports.
  • Participate in applicant interviews, the selection process, and other employment related decisions.
  • Provide staff orientation, mentoring, training, coaching, and on-the-job support.
  • Provide operational and application support as required.
  • Provide technical project management as needed.

  • Ability to effectively coach, mentor, and develop a team of IT professionals.
  • Excellent oral and written communications skills with all levels of the organization and varying levels of technical understanding.
  • Demonstrated leadership on the lifecycle of applications, including installation, configuration, integration, support, development, troubleshooting, project management and administration.
  • Deep and comprehensive understanding of enterprise application technologies and business processes.
  • Ability to understand application technology and its application in a retail environment.
  • Strong technical capabilities and knowledge.
  • Extensive experience in configurations and module upgrades for applications in a complex environment.
  • A bachelor’s degree in Information Systems, Computer Science, or a related field is required.
  • 5-7 years’ experience as an IT Business Analyst, IT Applications Analysts, IT Architect, or a related field is required.
  • Experience with e-commerce concepts such as personalization, shopping carts, customer service, order management, subscription management, payment gateways and methods, content creation and management; digital asset management, and general search concepts such as guided search, search interfaces, and relevancy ranking is required.
  • Knowledge of emerging eCommerce architecture, technologies, and MACH principles.
  • Demonstrated roles in setting eCommerce strategy, implementation, and operations.
  • Cross-channel customer engagement strategy, design, and development to include the creation of omni-channel digital experiences across web, mobile, social, physical, contact center, customer relationship management, integrated telephony and call routing, integrated voice response, and chat.
  • Experience with Order Management Systems.
  • Familiar with both traditional waterfall and agile development methodologies as well as familiarity with work management tools (preferably Jira).
  • Experienced in DevOps concepts and tools (e.g., Puppet, Chef, Ansible, Bitbucket, Jenkins).
  • Experience working with front-end technologies such as jQuery, ReactJS, Angular JS, HTML, CSS, JavaScript & Ajax.
  • Deep experience working with REST, SOAP, and GraphQL APIs, and solid understanding of microservices-based architecture patterns.
  • Considerable experience with leading Commerce platforms (commercetools, Salesforce, Adobe, BigCommerce, Optimizely, Oracle ATG, etc.).

Versique is a high-performance recruiting firm based in Minneapolis, MN specializing in interim solutions, direct hire, and executive leadership search. We believe people are the ultimate business advantage. Our experienced functional recruiting teams work within a variety of areas of expertise (HR, Finance & Accounting, Demand Generation, IT, and Engineering) and broad industries (Healthcare, Banking, Consumer Packaged Goods, Manufacturing, Private Equity, and Family-Owned). Voted as a “Star Tribune Best Places to Work” three years in a row by our employees, Versique is one of the largest and fastest growing staffing and recruiting firms in the Midwest. The Versique brand represents a powerful combination of “versatile” and “unique” as it hints at the concept of “search” in its pronunciation: ver-seek.

Versique is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, or veteran status, among other factors.


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Lead IT Application Architect (ID:42093)

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