National Account Manager

Do you love to sell and build a business? We have a new National Account Manager role that's right for you!

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Job Description

The National Account Manager acts in a lead role to facilitate all activities pertaining to the development, maintenance, and growth of the account.  The NAM will coordinate the efforts of multiple team members and departments to accomplish account growth goals.

The NAM is responsible for sales, profits, expense control, and all facets of the account relationship for their area of responsibility.


Essential Job Duties and Responsibilities

Identifies appropriate sales activities and strategies for achieving long and short-term customer objectives.  Promotes customer service while executing strategic objectives set by management. 

 

Conducts and completes sales calls with clients and potential clients.  Listens actively and exercises sensitivity when interacting with customers.  Evaluates customer problems and situations and identifies issues, opportunities, or new products and services beneficial to the customer.

 

Leads internal teams through all aspects of customer needs and expectations; establish strategic priorities, assortment mix, pricing, packaging, and promotional tactics.  Serve as project manager to deliver winning presentations and proposals.  Develops contingency plans for unexpected situations.  Anticipates variations in workflow and plans accordingly.

 

Plans and directs all sales activities within the assigned account, including day to day activities.

 

Responsible for making financial projections and achieving or exceeding established budgets. Prepares sales forecast by product category and program.

 

Promotes total quality management through active participation and commitment to improving services to all external and internal customers.

Minimum Education, Experience and Certification

Bachelor’s degree or equivalent experience is required.  Minimum of five years working with top retailers such as Best Buy and Target or equivalent. Proven sales success is a must.

 

Knowledge, Skills, and Abilities

Knowledge of Company product lines and industry trends and developments that may be reflected in proposal requests, contract specifications, and industry publications.  Skills in sales, consultation, negotiation, and cultivating client relationships.  Ability to plan, prioritize, and respond appropriately to internal and external customers.  Ability to read and interpret sales reports, brochures, trade journals, contracts, and correspondence.  Ability to perform basic and advanced mathematical calculations, including percentages, sales analysis, gross profits, and quotes.  Must be able to work in a fast-paced and sometimes stressful environment.

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