The Training and Development Manager will drive and oversee the development and implementation of learning programs and processes to support operational strategic and business objectives. This role works closely with internal departments to produce training documentation and key competencies for each job within the client. The successful candidate will be passionate about inspiring, educating, and engaging employees through learning and development opportunities.
Roles & Responsibilities:
- Evaluate individual and organizational development needs
- Identify and leverage data to create a clear and thoughtful metrics-driven approach to track, monitor and evaluate the impact and effectiveness of learning initiatives
- Leverage current Subject Matter Experts to coordinate efforts in identifying training needs
- Create and execute learning strategies and programs
- Design, implement and deliver various learning methods companywide, including e-learning courses, workshops, and other trainings
- Assess the success of development plans and identify opportunities to ensure continued development and optimization of talent
- Develop certification programs for key positions to ensure successful team members post-training
- Develop and maintain training resources such as manuals, publications via print and/or media, documentation, workflows, and associated forms
- Edit and own the upkeep of documents and videos for content, organization, style and accuracy, ensuring order clarity, conciseness, style and use of correct terminology
- Lead safety training and audits
- Facilitate and conduct train the trainer workshops
- Embody the culture and drive a collaborative and engaging environment
- Implement and lead operational utilization of an LMS, maintain and make recommendations for improvements as necessary
- Perform daily administration of training resources, record and revision maintenance, material preparation, program and participant tracking as well as logistical planning and scheduling
- Work closely with SMEs and department leaders to ensure changes in process or requirements are documented and training materials are updated appropriately
Required Skills and Experience:
- Bachelor's degree (BS/BA) in Business, Psychology, HR, Education or related field
- Five to ten years related experience and/or training; or equivalent combination of education and experience
- Excellent verbal and written skills are required as well as good public relations, public speaking, instructional/teaching, and customer service skills
- Ability to create and critique all necessary information pertaining to company policies, forms, documents, reports, and business correspondence
- Ability to effectively present information to others, gather information from others, and respond appropriately to questions from team members, managers, and co-workers
- Must be able to present training workshops to managers and team members
- Superior attention to detail
- Excellent organizational skills
- Strong communication and teaching/training skills. Established critical thinking; problem- solving and decision-making skills
- Strong oral and written communication skills
- Must be pro-active, have a good attitude, be self-disciplined, and self-motivated
- Must be a "take-charge" person with a demonstrated ability to follow projects through to completion
- Attention to administrative detail is required
- Must be articulate, able to give clear instructions, meet reasonable deadlines, and identify priorities
- Must be able to hold firm, when necessary, provide constructive feedback, and compromise when called for
- Must present in a clean and neat physical appearance and strictly abide by company dress code serving as a role model for other team members, customers, and visitors
- Ability to apply commonsense understanding to carry out detailed written and oral instructions
- Ability to deal with problems involving variables in complicated situations
- Ability to define problems, collect data, establish facts, and draw valid conclusions
- Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variable
- A strong proficiency in Microsoft Office: Outlook, Word, PowerPoint, Excel, Publisher and Visio are required
- Knowledge of LMS best practices is required.
About Versique:
Versique is a high-performance recruiting firm based in Minneapolis, MN specializing in interim solutions, direct hire, and executive leadership search. We believe people are the ultimate business advantage. Our experienced functional recruiting teams work within a variety of areas of expertise (HR, Finance & Accounting, Demand Generation, IT, and Engineering) and broad industries (Healthcare, Banking, Consumer Packaged Goods, Manufacturing, Private Equity, and Family-Owned). Voted as a “Star Tribune Best Places to Work” three years in a row by our employees, Versique is one of the largest and fastest growing staffing and recruiting firms in the Midwest. The Versique brand represents a powerful combination of “versatile” and “unique” as it hints at the concept of “search” in its pronunciation: ver-seek.
Versique is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, or veteran status, among other factors.
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