As an HR Specialist, you will join the HR Shared Services team and provide Tier 2 support to employees and leaders. This role serves as a subject matter expert across designated HR areas and will act as a liaison between internal employees, HR teams, and Centers of Excellence (COEs). This position requires a strong background in HR, an analytical mindset, excellent customer service skills, and the ability to handle escalated and complex HR inquiries with empathy and accuracy.
Worksite Location: Hybrid – 3 days/week onsite in Golden Valley, MN. 2 days remote available.
Salary Range: Hourly rate between $30-$40, DOE
Benefits: Versique offers comprehensive benefits, including medical, dental, vision, accident/critical illness insurance, Healthiest You, MN ESST, and a 401k with a company match.
Roles & Responsibilities:
- Manage Tier 2 HR inquiries via case management system and email, ensuring timely, accurate resolution
- Act as subject matter expert for designated functional areas and liaise with the Centers of Excellence
- Perform data audits, quality reviews, and reporting related to areas such as timekeeping, union reporting, garnishments, and enrollments
- Contribute to the HR knowledge base and training content to support process clarity and compliance
- Identify process improvement opportunities through root cause analysis and escalate recommendations
- Maintain data compliance, confidentiality, and adherence to security standards and policies
- Coach employees and managers through standard HR processes and policies
- Support cyclical processes and collaborate with the broader HR team for seamless service delivery
Required Skills & Experience:
- High school diploma/equivalent and 5+ years of HR experience, OR
- Associate’s degree and 3+ years of HR experience, OR
- Bachelor’s degree with 2+ years of HR experience preferred
- Experience in HR Shared Services or customer service strongly preferred
- Workday system experience strongly preferred
- Advanced Excel, PowerPoint, and Word skills are a plus
- Bilingual Spanish/English is a strong plus
- Strong communication, critical thinking, and customer service skills
- Ability to maintain confidentiality and demonstrate professionalism in sensitive situations
About Versique:
Versique: /ver-seek/ adj. being both versatile and unique; n. a high-performance recruiting firm specializing in executive leadership search, direct hire, and interim hiring solutions.
Versique Executive, Professional, & Interim Recruiting is a locally owned and operated hiring and placement firm based in the Twin Cities of Minnesota. With specialized practice areas across our three divisions, Versique delivers tailored expertise to a wide range of industries. What sets us apart is our team of recruiters—seasoned professionals who have worked in the very fields they now hire for, providing unmatched industry insight and connections.
We believe people are more than just resumes—they are transformative, unlocking the potential for organizational growth and success.
Versique is proud to be award-winning, earning recognition on the Inc. 5000 list of fastest-growing private companies and the Minneapolis-St. Paul Business Journal's Fast 50 list for 2023. We are also consistently recognized as a Star Tribune Top Workplace and were named a Best Place to Work in 2022 by the Minneapolis/St. Paul Business Journal.
Let’s find your people, together.
Versique is an equal-opportunity employer committed to creating a diverse workforce. We consider all qualified applicants regardless of race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, or veteran status.
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