Field Service Manager (ID:45595)
Our retained client is a worldwide leader in its niche industry, and it is asking Versique to help it find its next high-level Service Manager to take its team to the next level.
Our client is a world leader in designing and building specialty manufacturing equipment. They have a large presence worldwide and are looking to bring in a top-tier Field Service leader to lead their already high-performing team. This is a role that requires people to be onsite when they are not traveling
Role & Responsibilities:
About Versique:
At Versique, we believe people are more than a resume. People invent, propel, unearth, and build. They transform teams, markets, industries, and bottom lines. People do more than fill an open position. They open greater potential. We're here to help fill your human potential and build your human capacity. The Versique brand represents a powerful combination of "versatile" and "unique," hinting at the concept of "search" in its pronunciation.
In 2023, Versique made the Inc. 5000 list of fastest-growing private companies, and the Minneapolis-St. Paul Business Journal's Fast 50 list for fastest-growing private companies in Minnesota. Additionally, for the past four years, Versique has been recognized as a Star Tribune Top Workplace and awarded a Best Place to Work in 2022 by the Minneapolis/St. Paul Business Journal, which speaks to the incredible culture we've fostered.
We believe people are the ultimate business advantage. Let's find your people together. And make the best possible.
Versique is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants regardless of race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, or veteran status.
#LI-DL1
Role & Responsibilities:
- Coordinate installation, training, and service delivery to customers both at the customer site and remotely.
- Support field service activities by ensuring the service technician and customer have all materials and information required for a successful installation or service visit.
- Manage and perform product assembly, installation, training, and service.
- Provide training to service technicians.
- Communicate with customers in a professional and timely manner.
- Provide technical support of marketing and selling activities.
- Provide input on product improvements, new features, or new products that would contribute further to our customer's success.
- 2-year technical degree required (Advanced degree preferred)
- 10+ years experience in a service role within a manufacturing environment
- High level of electro-mechanical aptitude
- Experience with assembly and installations
- Ability to read and interpret engineering documents and schematics
- Experience with extremely tight tolerance machining
- High level of organizational skills
- Ability to travel up to 30 % of the time nationally and internationally by airplane and/or car and sometimes on short notice. Travel may be (2) weeks long in some cases.
- Must possess a US Passport.
- Must have a valid driver's license.
About Versique:
At Versique, we believe people are more than a resume. People invent, propel, unearth, and build. They transform teams, markets, industries, and bottom lines. People do more than fill an open position. They open greater potential. We're here to help fill your human potential and build your human capacity. The Versique brand represents a powerful combination of "versatile" and "unique," hinting at the concept of "search" in its pronunciation.
In 2023, Versique made the Inc. 5000 list of fastest-growing private companies, and the Minneapolis-St. Paul Business Journal's Fast 50 list for fastest-growing private companies in Minnesota. Additionally, for the past four years, Versique has been recognized as a Star Tribune Top Workplace and awarded a Best Place to Work in 2022 by the Minneapolis/St. Paul Business Journal, which speaks to the incredible culture we've fostered.
We believe people are the ultimate business advantage. Let's find your people together. And make the best possible.
Versique is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants regardless of race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, or veteran status.
#LI-DL1